Privacy Policy

Preamble

With the following data protection declaration, we would like to inform you about the types of your personal data (hereinafter also briefly referred to as "data") that we process, for what purposes, and to what extent. The data protection declaration applies to all processing of personal data carried out by us, both within the scope of providing our services and, in particular, on our websites, in mobile applications, and within external online presences, such as our social media profiles (hereinafter collectively referred to as "online offering").

The terms used are not gender-specific.

Status: November 14, 2023

Preamble
Controller
Overview of Processing Operations
Relevant Legal Bases
Security Measures
Transmission of Personal Data
International Data Transfers
Deletion of Data
Rights of Data Subjects
Use of Cookies
Fulfillment of duties according to the statutes or rules of procedure
Business Services
Payment Methods
Provision of the Online Offering and Web Hosting
Special Notes on Applications (Apps)
Downloading Applications via App Stores
Registration, Login, and User Account
Community Features
Single Sign-On
Blogs and Publication Media
Contact and Inquiry Management
Communication via Messenger
Chatbots and Chat Functions
Push Notifications
Video Conferencing, Online Meetings, Webinars, and Screen Sharing
Audio Content
Cloud Services
Newsletters and Electronic Notifications
Promotional Communication via Email, Mail, Fax, or Telephone
Surveys and Questionnaires
Presences in Social Networks (Social Media)
Plugins and Embedded Functions and Content
Amendment and Updating of the Data Protection Declaration
Definitions of Terms

Controller

Bhakti Marga Österreich Verein für spirituelle und kulturelle Veranstaltungen (Bhakti Marga Austria Association for Spiritual and Cultural Events)

Bhakti Marga Austria

Agathenhofstr. 24

9322 Micheldorf/Kärnten

Board: Heidrun Reiter

Email address:

austria@bhaktimarga.at

Imprint:

www.bhaktimarga.at

Affiliated Companies

Bhakti Marga Austria (BMÖ) cooperates with the following companies, which also declare this data protection declaration as their own:

Bhakti Marga Österreich Verein für spirituelle und kulturelle Veranstaltungen

Bhakti Marga Austria

Agathenhofstr. 24

9322 Micheldorf/Kärnten

Overview of Processing Operations

The following overview summarizes the types of data processed and the purposes of their processing, and refers to the data subjects.

Types of Processed Data

Inventory data.
Payment data.
Location data.
Contact data.
Content data.
Contract data.
Usage data.
Meta, communication, and procedural data.
Audio recordings.

Special Categories of Data

Health data
Religious or philosophical beliefs.

Purposes of Processing

Provision of contractual services and fulfillment of contractual obligations.
Contact inquiries and communication.
Security measures.
Direct marketing.
Reach measurement.
Office and organizational procedures.
Conversion measurements.
Management and response to inquiries.
Feedback.
Marketing
Profiles with user-related information.
Registration procedures
Provision of our online offering and user-friendliness.
Information technology infrastructure.

Relevant Legal Bases

Relevant legal bases according to the GDPR: Below you will find an overview of the legal bases of the GDPR on which we process personal data. Please note that in addition to the GDPR regulations, national data protection regulations in your or our country of residence or establishment may apply. Should more specific legal bases be relevant in individual cases, we will inform you of these in the data protection declaration.

Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR) – The data subject has given consent to the processing of his or her personal data for one or more specific purposes.
Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR) – Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
Legal obligation (Art. 6 para. 1 sentence 1 lit. c) GDPR) – Processing is necessary for compliance with a legal obligation to which the controller is subject.
Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR) – Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

National Data Protection Regulations in Austria: In addition to the data protection regulations of the GDPR, national data protection regulations apply in Austria. This includes, in particular, the Federal Act on the Protection of Natural Persons with Regard to the Processing of Personal Data (Data Protection Act – DSG). The Data Protection Act contains special regulations in particular

on the right to information, the right to rectification or erasure, the processing of special categories of personal data, processing for other purposes and transmission, and automated individual decision-making.

Note on the applicability of GDPR and Swiss DPA: These data protection notices serve to provide information both according to the Swiss Federal Act on Data Protection (Swiss DPA) and according to the General Data Protection Regulation (GDPR). For this reason, we ask you to note that due to the broader geographical application and comprehensibility, the terms of the GDPR are used. In particular, instead of the terms "processing" of "personal data", "overriding interest" and "particularly sensitive personal data" used in the Swiss DPA, the terms "processing" of "personal data" as well as "legitimate interest" and "special categories of data" used in the GDPR are used. However, the legal meaning of the terms will continue to be determined by the Swiss DPA within the scope of its applicability.

Security Measures

In accordance with legal requirements and taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the varying likelihood and severity for the rights and freedoms of natural persons, we implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk.

Measures include, in particular, ensuring the confidentiality, integrity, and availability of data by controlling physical and electronic access to the data, as well as access, input, disclosure, ensuring availability and their separation. Furthermore, we have established procedures that ensure the exercise of data subject rights, the deletion of data, and responses to data endangerment. We also consider the protection of personal data already during the development or selection of hardware, software, and procedures, in accordance with the principle of data protection by design and by default.

TLS/SSL encryption (https): To protect user data transmitted via our online services, we use TLS/SSL encryption. Secure Sockets Layer (SSL) is the standard technology for securing internet connections by encrypting data transmitted between a website or app and a browser (or between two servers). Transport Layer Security (TLS) is an updated and more secure version of SSL. Hyper Text Transfer Protocol Secure (HTTPS) is displayed in the URL when a website is secured by an SSL/TLS certificate.

Transmission of Personal Data

In the course of our processing of personal data, it happens that data is transferred to or disclosed to other bodies, companies, legally independent organizational units, or persons. Recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such cases, we observe legal requirements and, in particular, conclude appropriate contracts or agreements with the recipients of your data that serve to protect your data.

Data transfer within the organization: We may transfer personal data to other entities within our organization or grant them access to this data. If this transfer is for administrative purposes, the transfer of data is based on our legitimate business and commercial interests or takes place if it is necessary for the fulfillment of our contractual obligations or if the data subject has consented or there is legal permission.

International Data Transfer

Data processing in third countries: If we process data in a third country (i.e., outside the European Union (EU), the European Economic Area (EEA)) or if processing takes place within the framework of using third-party services or disclosing or transferring data to other persons, bodies, or companies, this will only occur in accordance with legal requirements. If the data protection level in the third country has been recognized by an adequacy decision (Art. 45 GDPR), this serves as the basis for the data transfer. Otherwise, data transfers will only take place if the data protection level is otherwise secured, in particular by standard contractual clauses (Art. 46 para. 2 lit. c) GDPR), explicit consent, or in the case of contractual or legally required transmission (Art. 49 para. 1 GDPR). Furthermore, we will inform you of the bases for third country transfers with regard to individual providers from the third country, whereby the adequacy decisions take precedence as bases. Information on third country transfers and existing adequacy decisions can be found in the information provided by the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection\_de.

EU-US Trans-Atlantic Data Privacy Framework: Within the framework of the so-called "Data Privacy Framework" (DPF), the EU Commission has also recognized the data protection level for certain companies from the USA as secure within the framework of the adequacy decision of 10.07.2023. The list of certified companies and further information on the DPF can be found on the website of the US Department of Commerce at (in English). We will inform you in the data protection notices which service providers used by us are certified under the Data Privacy Framework.

Deletion of Data

The data processed by us will be deleted in accordance with legal requirements as soon as the consents permitting their processing are revoked or other permissions cease to apply (e.g., if the purpose of processing this data has ceased to exist or it is not required for the purpose). If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted to these purposes. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons or whose storage is necessary for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person. Within the framework of our data protection notices, we can provide users with further information on the deletion and retention of data that specifically apply to the respective processing processes.

Rights of Data Subjects

Rights of data subjects under the GDPR: As a data subject, you have various rights under the GDPR, which arise in particular from Art. 15 to 21 GDPR:

Right to object: You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6(1)(e) or (f) GDPR, including profiling based on those provisions. If personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
Right to withdraw consent: You have the right to withdraw given consents at any time.
Right of access: You have the right to request confirmation as to whether data concerning you is being processed and to access this data as well as further information and a copy of the data in accordance with legal requirements.
Right to rectification: In accordance with legal requirements, you have the right to request the completion of data concerning you or the rectification of inaccurate data concerning you.
Right to erasure and restriction of processing: In accordance with legal requirements, you have the right to demand that data concerning you be deleted without delay, or, alternatively, to demand a restriction of the processing of data in accordance with legal requirements.
Right to data portability: You have the right to receive data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format in accordance with legal requirements, or to request its transmission to another controller.

Complaint to supervisory authority: In accordance with legal requirements and without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a data protection supervisory authority, in particular a supervisory authority in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.

Contact of the Supervisory Authority in Austria

Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna

Phone: +43 1 52 152-0; Email: dsb@dsb.gv.at

## Use of Cookies

Cookies are small text files, or other storage notes, that store information on end devices and read information from end devices. For example, to store the login status in a user account, the contents of a shopping cart in an e-shop, the accessed content or used functions of an online offering. Cookies can also be used for various purposes, e.g., for the functionality, security, and convenience of online offerings, as well as for generating analyses of visitor flows.

Information on Consent: We use cookies in accordance with legal requirements. Therefore, we obtain prior consent from users, except when it is not legally required. Consent is particularly not necessary if the storage and retrieval of information, including cookies, are absolutely essential to provide users with a telemedia service (i.e., our online offering) explicitly requested by them. Absolutely essential cookies generally include cookies with functions that serve the display and operability of the online offering, load balancing, security, storing user preferences and choices, or similar purposes related to providing the main and secondary functions of the online offering requested by users. The revocable consent is clearly communicated to users and includes information about the respective cookie usage.

Information on Data Protection Legal Bases: The data protection legal basis on which we process users' personal data with the help of cookies depends on whether we ask users for consent. If users consent, the legal basis for processing their data is the given consent. Otherwise, the data processed with the help of cookies is processed on the basis of our legitimate interests (e.g., in the commercial operation of our online offering and improvement of its usability) or, if this occurs within the scope of fulfilling our contractual obligations, if the use of cookies is necessary to fulfill our contractual obligations. We explain the purposes for which we process cookies in the course of this privacy policy or within our consent and processing procedures.

Storage Duration: With regard to storage duration, the following types of cookies are distinguished:

Temporary Cookies (also: Session Cookies): Temporary cookies are deleted at the latest after a user has left an online offering and closed their device (e.g., browser or mobile application).
Persistent Cookies: Persistent cookies remain stored even after the device is closed. For example, login status can be saved or preferred content can be displayed directly when the user revisits a website. Likewise, user data collected with the help of cookies can be used for reach measurement. Unless we provide users with explicit information on the type and storage duration of cookies (e.g., as part of obtaining consent), users should assume that cookies are permanent and the storage duration can be up to two years.

General Information on Revocation and Objection (so-called "Opt-Out"): Users can revoke their given consents at any time and object to the processing in accordance with legal provisions. To do this, users can, among other things, restrict the use of cookies in their browser settings (which may also restrict the functionality of our online offering). An objection to the use of cookies for online marketing purposes can also be declared via the websites https://optout.aboutads.info and .

Legal Bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR). Consent (Art. 6 (1) sentence 1 lit. a) GDPR).

Further Information on Processing Procedures, Methods and Services:

Processing of Cookie Data based on Consent: We use a cookie consent management procedure, within which users' consents to the use of cookies, or the processing and providers named within the cookie consent management procedure, can be obtained, managed, and revoked by users. The declaration of consent is stored so that it does not have to be requested again and the consent can be proven in accordance with legal obligations. Storage can be done server-side and/or in a cookie (so-called opt-in cookie, or using comparable technologies) to be able to assign the consent to a user or their device. Subject to individual information about the providers of cookie management services, the following notes apply: The storage duration of the consent can be up to two years. A pseudonymous user identifier is created and stored with the time of consent, information on the scope of consent (e.g., which categories of cookies and/or service providers) as well as the browser, system, and device used; Legal Bases: Consent (Art. 6 (1) sentence 1 lit. a) GDPR).

Fulfilling Duties According to Statutes or Rules of Procedure

We process the data of our members, supporters, interested parties, business partners or other persons (collectively "Data Subjects") if we are in a membership or other business relationship with them and carry out our duties and are recipients of services and grants. Otherwise, we process the data of Data Subjects on the basis of our legitimate interests, e.g., if it concerns administrative tasks or public relations.

The data processed in this context, the nature, scope, purpose and necessity of their processing are determined by the underlying membership or contractual relationship, from which the necessity of any data disclosures also arises (otherwise, we point out necessary data).

We delete data that is no longer required for the fulfillment of our statutory and business purposes. This is determined according to the respective tasks and contractual relationships. We store the data for as long as it may be relevant for business transactions, as well as with regard to any warranty or liability obligations on the basis of our legitimate interest in their regulation. The necessity of storing the data is regularly reviewed; otherwise, statutory retention obligations apply.

Types of data processed: Inventory data (e.g., names, addresses); Payment data (e.g., bank details, invoices, payment history); Contact data (e.g., e-mail, phone numbers); Contract data (e.g., subject matter of contract, term, customer category); Content data (e.g., entries in online forms); Usage data (e.g., visited websites, interest in content, access times); Meta, communication and procedural data (e.g., IP addresses, time information, identification numbers, consent status).
Data subjects: Users (e.g., website visitors, users of online services); Members; Business and contractual partners; Customers; Interested parties.
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations; Contact requests and communication; Administration and answering of inquiries; Direct marketing (e.g., via e-mail or post).
Legal bases: Fulfillment of contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR). Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR).

Further Information on Processing Procedures, Methods and Services:

Stripe: Payment services (technical integration of online payment methods); Service provider: Stripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA; Legal bases: Fulfillment of contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Website: ; Privacy Policy: . Basis for third country transfer: EU-US Data Privacy Framework (DPF).
Visa: Payment services (technical integration of online payment methods); Service provider: Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, GB; Legal bases: Fulfillment of contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Website: . Privacy Policy: .
Mastercard: Payment services (technical integration of online payment methods); Service provider: Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium; Legal bases: Fulfillment of contract and pre-contractual inquiries (Art. 6 (1) sentence 1 lit. b) GDPR); Website: . Privacy Policy: .
YouTube: Social network and video platform; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Privacy Policy: ; Basis for third country transfer: EU-US Data Privacy Framework (DPF). Opt-out option: .
X: Social network; Service provider: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR). Privacy Policy: , (Settings: ).
Instagram: Social network; Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: . Privacy Policy: .
Facebook Pages: Profiles within the Facebook social network - We are jointly responsible with Meta Platforms Ireland Limited for the collection (but not the further processing) of data from visitors to our Facebook page (so-called "Fanpage"). This data includes information on the types of content users view or interact with, or actions they take (see "Things You and Others Do and Provide" in Facebook's Data Policy: ), as well as information about the devices used by users (e.g., IP addresses, operating system, browser type, language settings, cookie data; see "Device Information" in Facebook's Data Policy: ). As explained in Facebook's Data Policy under "How do we use this information?", Facebook also collects and uses information to provide analytical services, so-called "Page Insights," to page operators so that they can gain insights into how people interact with their pages and with the content associated with them. We have entered into a special agreement with Facebook ("Page Insights Information," ), which specifically regulates what security measures Facebook must observe and in which Facebook has agreed to fulfill the rights of data subjects (i.e., users can, for example, address requests for information or deletion directly to Facebook). The rights of users (in particular to information, deletion, objection, and complaint to the competent supervisory authority) are not limited by the agreements with Facebook. Further information can be found in the "Page Insights Information" (); Service provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: ; Privacy Policy: ; Basis for third country transfer: EU-US Data Privacy Framework (DPF), Standard Contractual Clauses (). Further information: Joint Controllership Agreement: . Joint controllership is limited to the collection and transfer of data to Meta Platforms Ireland Limited, a company based in the EU. The further processing of the data is the sole responsibility of Meta Platforms Ireland Limited, which particularly concerns the transfer of data to the parent company Meta Platforms, Inc. in the USA (on the basis of the standard contractual clauses concluded between Meta Platforms Ireland Limited and Meta Platforms, Inc.).
Threema: Threema Messenger with end-to-end encryption; Service provider: Threema GmbH, Churerstrasse 82, 8808 Pfäffikon SZ, Switzerland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: . Privacy Policy: .
Microsoft Cloud Services: Cloud storage, cloud infrastructure services and cloud-based application software; Service provider: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR); Website: ; Privacy Policy: , Security Information: ; Data Processing Agreement: . Basis for third country transfer: EU-US Data Privacy Framework (DPF), Standard Contractual Clauses ().
Use of WebToffee's Cookie Consent Plugin
We use the GDPR Cookie Consent plugin from WebToffee of Mozilor Limited (10 Paxton Crescent, Shenley Lodge, Milton Keynes MK5 7PY, United Kingdom; "WebToffee") on our website.
The plugin allows you to consent to the processing of data via the website, especially the setting of cookies, and to exercise your right of revocation for previously given consents. Data processing must obtain the consent necessary for the purpose and thus comply with legal obligations. Cookies may be used for this purpose. Among other things, the following information may be collected and transmitted to WebToffee: anonymized IP address, user ID, consent status, date and time of consent or refusal. This data will not be passed on to third parties.
The data is processed to fulfill a legal obligation based on Art. 6 (1) (c) GDPR. Further information on data protection at WebToffee can be found at:

Business Services

We process data of our contractual and business partners, e.g., customers and interested parties (collectively referred to as "contractual partners") within the framework of contractual and comparable legal relationships, as well as related measures and in the context of communication with the contractual partners (or pre-contractually), e.g., to answer inquiries.

We process this data to fulfill our contractual obligations. This includes, in particular, the obligations to provide the agreed services, any update obligations, and remedies for warranty and other service disruptions. In addition, we process the data to safeguard our rights and for the administrative tasks associated with these obligations, as well as for corporate organization. Furthermore, we process the data on the basis of our legitimate interests in proper and economic business management and in security measures to protect our contractual partners and our business operations from misuse, endangerment of their data, secrets, information, and rights (e.g., for the involvement of telecommunication, transport, and other auxiliary services, as well as subcontractors, banks, tax and legal advisors, payment service providers, or financial authorities). Within the scope of applicable law, we only disclose data of contractual partners to third parties insofar as this is necessary for the aforementioned purposes or to fulfill legal obligations. Contractual partners will be informed about further forms of processing, e.g., for marketing purposes, in this privacy policy.

We will inform contractual partners which data is required for the aforementioned purposes before or during data collection, e.g., in online forms, by special marking (e.g., colors) or symbols (e.g., asterisks or similar), or personally.

We delete the data after the expiry of statutory warranty and comparable obligations, i.e., generally after 4 years, unless the data is stored in a customer account, e.g., as long as it must be retained for legal archiving reasons. The statutory retention period for tax-relevant documents, commercial books, inventories, opening balances, annual financial statements, the working instructions and other organizational documents and accounting vouchers necessary for understanding these documents is ten years, and for commercial and business letters received and reproductions of commercial and business letters sent, it is six years. The period begins at the end of the calendar year in which the last entry in the book was made, the inventory, the opening balance, the annual financial statement or the management report was prepared, the commercial or business letter was received or sent, or the accounting voucher was created, or the recording was made, or the other documents were created.

Insofar as we use third-party providers or platforms to provide our services, the terms and conditions and data protection notices of the respective third-party providers or platforms apply to the relationship between the users and the providers.

Types of data processed: Inventory data (e.g., names, addresses); payment data (e.g., bank details, invoices, payment history); contact data (e.g., email, phone numbers); contract data (e.g., subject matter of contract, term, customer category); usage data (e.g., visited websites, interest in content, access times); meta, communication, and procedural data (e.g., IP addresses, time stamps, identification numbers, consent status).
Special categories of personal data: Religious or philosophical beliefs.
Persons affected: Customers; prospective customers; business and contractual partners. Students/pupils/participants.
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations; security measures; contact inquiries and communication; office and organizational procedures. Administration and response to inquiries.
Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR); Legal obligation (Art. 6 para. 1 sentence 1 lit. c) GDPR). Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Further information on processing procedures, procedures and services:

Shop and E-commerce: We process the data of our customers to enable them to select, purchase, or order selected products, goods, and associated services, as well as their payment and delivery or execution. If required for the execution of an order, we use service providers, in particular postal, forwarding and shipping companies, to carry out the delivery or execution for our customers. For the processing of payment transactions, we use the services of banks and payment service providers. The required information is marked as such within the order or comparable acquisition process and includes the information required for delivery or provision and billing, as well as contact information to enable any consultation; Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR).
Educational and Training Services: We process the data of participants in our educational and training offers (uniformly referred to as "trainees") in order to provide them with our training services. The data processed here, the type, scope, purpose and necessity of their processing are determined by the underlying contractual and training relationship. Forms of processing also include performance evaluation and the evaluation of our services as well as those of the instructors. Within the scope of our activities, we may also process special categories of data, in particular information on the health of the trainees as well as data revealing ethnic origin, political opinions, religious or philosophical beliefs. For this purpose, we obtain the explicit consent of the trainees if necessary and otherwise process special categories of data only if it is necessary for the provision of the training services, for purposes of health care, social protection or the protection of vital interests of the trainees; Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR).
Hotel and Accommodation Services: We process the data of our guests, visitors and interested parties (uniformly referred to as "guests") in order to provide our accommodation and related tourism or gastronomic services and to bill for the services rendered. In the course of our assignment, it may be necessary for us to process special categories of data within the meaning of Art. 9 Para. 1 GDPR, in particular information on a person's health or information relating to their religious denomination. The processing takes place to protect the health interests of the visitors (e.g., in the case of information on allergies) or otherwise to meet their physical or mental needs at their request and with their consent. If required for contract fulfillment or by law, or consented to by guests, or if it is based on our legitimate interests, we disclose or transmit guest data, e.g., to service providers involved in the fulfillment of our services or to authorities, billing centers, and in the area of IT, office, or comparable services;

Legal bases:

Online Courses and Online Training: We process the data of participants in our online courses and online training (uniformly referred to as "participants") in order to provide them with our course and training services. The data processed in this context, the nature, scope, purpose, and necessity of their processing are determined by the underlying contractual relationship. The data generally includes information on the courses and services used, and, if part of our service offering, personal specifications and results of the participants. The forms of processing also include performance evaluation and the evaluation of our services as well as those of the course and training instructors; Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR).
Events and Occasions: We process the data of participants in events, occasions, and similar activities offered or organized by us (hereinafter uniformly referred to as "participants" and "events") to enable their participation in the events and the use of services or promotions associated with participation. If we process health-related data, religious, political, or other special categories of data in this context, this occurs openly (e.g., for thematically focused events or serves health care, security, or takes place with the consent of the data subjects). The required information is marked as such within the order, purchase, or comparable contract conclusion and includes the information necessary for service provision and billing, as well as contact information to enable any inquiries. Insofar as we gain access to information of end customers, employees, or other persons, we process this in accordance with legal and contractual provisions;

Legal bases:

Donations and Payment Services
Givewp and Stripe
To learn more about the security measures of these organizations, please click the following links: . . Give WP Privacy Policy:

What data do we process in the context of the donation function?

When you collect donations, we process your first name, last name, email, and payment information such as credit card number or other payment information, among other things.

Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b GDPR).

Payment Procedures

In the context of contractual and other legal relationships, due to legal obligations, or otherwise based on our legitimate interests, we offer efficient and secure payment options to the data subjects and use other service providers in addition to banks and credit institutions for this purpose (collectively "payment service providers").

The data processed by the payment service providers includes inventory data, such as name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, total and recipient-related information. This information is necessary to carry out the transactions. However, the entered data is only processed and stored by the payment service providers. This means that we do not receive account- or credit card-related information, but only information confirming or denying payment. In some cases, the data may be transmitted by the payment service providers to credit agencies. This transmission is for the purpose of identity and creditworthiness checks. We refer to the terms and conditions and the data protection notices of the payment service providers for this.

For payment transactions, the terms and conditions and data protection notices of the respective payment service providers apply, which can be accessed on their respective websites or transaction applications. We also refer to these for further information and for asserting rights of withdrawal, information, and other data subject rights.

Types of data processed: Inventory data (e.g., names, addresses); payment data (e.g., bank details, invoices, payment history); contract data (e.g., subject matter of contract, term, customer category); usage data (e.g., visited websites, interest in content, access times); meta, communication, and procedural data (e.g., IP addresses, time stamps, identification numbers, consent status).
Persons affected: Interested parties.
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations.
Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR).

Further information on processing procedures, procedures and services:

Mastercard: Payment services (technical integration of online payment methods); Service provider: Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium; Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR); Website: . Privacy Policy: .
Stripe: Payment services (technical integration of online payment methods); Service provider: Stripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA; Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR); Website: ; Privacy Policy: . Basis for third-country transfer: EU-US Data Privacy Framework (DPF).
Visa: Payment services (technical integration of online payment methods); Service provider: Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, GB; Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR); Website: . Privacy Policy: .

Provision of the Online Offering and Webhosting

We process the data of users in order to provide them with our online services. For this purpose, we process the user's IP address, which is necessary to transmit the content and functions of our online services to the user's browser or end device.

Types of data processed: Usage data (e.g., visited websites, interest in content, access times); meta, communication, and procedural data (e.g., IP addresses, time stamps, identification numbers, consent status); content data (e.g., entries in online forms).
Persons affected: Users (e.g., website visitors, users of online services).
Purposes of processing: Provision of our online offering and user-friendliness; IT infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.)). Security measures.
Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Further information on processing procedures, procedures and services:

Provision of online offering on rented storage space: For the provision of our online offering, we use storage space, computing capacity and software that we rent or otherwise obtain from a corresponding server provider (also called "web hoster"); Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).
Collection of access data and log files: Access to our online offering is logged in the form of so-called "server log files". Server log files may include the address and name of the accessed web pages and files, date and time of access, transmitted data volumes, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page) and generally IP addresses and the inquiring provider. Server log files can be used for security purposes, e.g., to prevent server overload (especially in the case of abusive attacks, so-called DDoS attacks) and to ensure server load and stability; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR). Deletion of data: Log file information is stored for a maximum of 30 days and then deleted or anonymized. Data whose further retention is required for evidentiary purposes are excluded from deletion until the final clarification of the respective incident.
Email Sending and Hosting: The web hosting services we use also include the sending, receiving, and storage of emails. For these purposes, the addresses of recipients and senders, as well as other information concerning email sending (e.g., the participating providers) and the content of the respective emails are processed. The aforementioned data may also be processed for the purpose of SPAM detection. We ask you to note that emails are generally not sent encrypted on the internet. As a rule, emails are encrypted during transmission, but (unless a so-called end-to-end encryption method is used) not on the servers from which they are sent and received. We therefore cannot assume responsibility for the transmission path of emails between the sender and the reception on our server; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).
WordPress.com: Hosting and software for creating, providing, and operating websites, blogs, and other online offerings; Service provider: Aut O’Mattic A8C Ireland Ltd., Grand Canal Dock, 25 Herbert Pl, Dublin, D02 AY86, Ireland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: ; Privacy Policy: ; Data Processing Agreement: . Basis for third-country transfer: EU-US Data Privacy Framework (DPF).

Special Notes on Applications (Apps)

We process the data of the users of our application to the extent necessary to provide users with the application and its functionalities, to monitor its security, and to further develop it. We may also contact users in compliance with legal requirements if communication is necessary for the administration or use of the application. Furthermore, we refer to the privacy policy in this data protection declaration regarding the processing of user data.

Legal bases: The processing of data necessary for providing the functionalities of the application serves the fulfillment of contractual obligations. This also applies if the provision of functions requires user authorization (e.g., enabling device functions). If data processing is not necessary for providing the functionalities of the application but serves the security of the application or our business interests (e.g., collecting data for optimizing the application or for security purposes), it is carried out on the basis of our legitimate interests. If users are explicitly asked for their consent to the processing of their data, the processing of the data covered by the consent is carried out on the basis of consent.

Types of data processed: Inventory data (e.g., names, addresses); meta, communication, and procedural data (e.g., IP addresses, time stamps, identification numbers, consent status).
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations.
Legal bases: Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR); Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR). Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Further information on processing operations, procedures and services:

Device permissions for accessing functions and data: The use of our application or its functionalities may require user permissions to access certain functions of the devices used or data stored on the devices or accessible with the help of the devices. By default, these permissions must be granted by the users and can be revoked at any time in the settings of the respective devices. The exact procedure for controlling app permissions may depend on the device and the users' software. If clarification is needed, users can contact us. We point out that the denial or revocation of the respective permissions may affect the functionality of our application.
Use of microphone functions: In the course of using our application, the microphone functions and audio recordings made with their help are processed. The use of microphone functions requires user permission, which can be revoked at any time. The use of microphone functions and audio data serves only to provide the respective functionality of our application, according to its description to the users, or its typical and expected mode of operation.
Processing of stored contacts: When using our application, the contact information of persons (name, e-mail address, telephone number) stored in the device's contact directory is processed. The use of contact information requires user permission, which can be revoked at any time. The use of contact information serves only to provide the respective functionality of our application, according to its description to the users, or its typical and expected mode of operation. Users are informed that permission to process contact information must be granted and, in particular for natural persons, requires their consent or a legal authorization.
Use of contact data for contact matching purposes: The contact data of contacts stored in the device's contact directory can be used to check whether these contacts also use our application. For this purpose, the contact data of the respective contacts (including telephone number, e-mail address, and names) are uploaded to our server and used only for the purpose of matching.

Acquisition of applications via app stores

Our application is acquired via special online platforms operated by other service providers (so-called "app stores"). In this context, the data protection notices of the respective app stores apply in addition to our data protection notices. This applies in particular to the procedures used on the platforms for audience measurement and interest-based marketing, as well as any charges.

Types of data processed: Inventory data (e.g., names, addresses); Payment data (e.g., bank details, invoices, payment history); Contact data (e.g., e-mail, phone numbers); Contract data (e.g., subject matter of contract, term, customer category); Usage data (e.g., visited websites, interest in content, access times); Meta, communication, and procedural data (e.g., IP addresses, time stamps, identification numbers, consent status); Content data (e.g., entries in online forms).
Affected persons: Customers; Users (e.g., website visitors, users of online services).
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations.
Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Registration, login and user account

Users can create a user account. During registration, users are informed of the required mandatory information, which is processed for the purpose of providing the user account on the basis of contractual fulfillment. The processed data includes, in particular, login information (username, password, and an e-mail address).

In the context of using our registration and login functions, as well as the use of the user account, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests as well as those of the users in protection against misuse and other unauthorized use. This data is not generally passed on to third parties, unless it is necessary for the pursuit of our claims or there is a legal obligation to do so.

Users may be informed by e-mail about processes relevant to their user account, such as technical changes.

Types of data processed: Inventory data (e.g., names, addresses); Contact data (e.g., e-mail, phone numbers); Content data (e.g., entries in online forms); Meta, communication, and procedural data (e.g., IP addresses, time stamps, identification numbers, consent status).
Affected persons: Users (e.g., website visitors, users of online services).
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations; Security measures; Management and response to inquiries. Provision of our online offering and user-friendliness.
Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR). Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Further information on processing operations, procedures and services:

Registration with real names: Due to the nature of our community, we ask users to use our service only under their real names. This means that the use of pseudonyms is not permitted; Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR).
Deletion of data after termination: If users have terminated their user account, their data regarding the user account will be deleted, subject to legal permission, obligation or user consent; Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR).
No data retention obligation: It is the users' responsibility to back up their data before the end of the contract if they terminate. We are entitled to irrevocably delete all user data stored during the contract period; Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR).

Community Functions

The community functions we provide allow users to engage in conversations or otherwise interact with each other. Please note that the use of community functions is only permitted in compliance with applicable law, our terms and policies, and the rights of other users and third parties.

Types of data processed: Usage data (e.g., visited websites, interest in content, access times); Meta, communication, and procedural data (e.g., IP addresses, time stamps, identification numbers, consent status).
Affected persons: Users (e.g., website visitors, users of online services).
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations. Security measures.
Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR).

Further information on processing operations, procedures and services:

Protection of own data: Users decide for themselves what data they disclose about themselves within our online offering. For example, when users provide personal information or participate in conversations. We ask users to protect their data and to publish personal data only with caution and only to the extent necessary. In particular, we ask users to note that they must protect their access data very carefully and use strong passwords (i.e., especially long and random character combinations if possible); Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR).

Single Sign-On Login

"Single Sign-On" or "Single Sign-On login or authentication" refers to procedures that allow users to log in to our online offering using a user account with a single sign-on provider (e.g., a social network). A prerequisite for single sign-on authentication is that users are registered with the respective single sign-on provider and enter the required access data in the designated online form, or are already logged in with the single sign-on provider and confirm the single sign-on login via a button.

Authentication takes place directly with the respective single sign-on provider. As part of such an authentication, we receive a user ID with the information that the user is logged in with this user ID with the respective single sign-on provider and an ID that we cannot use for other purposes (so-called "user handle"). Whether additional data is transmitted to us depends solely on the single sign-on procedure used, the data releases selected during authentication, and also on what data users have released in the privacy or other settings of the user account with the single sign-on provider. Depending on the single sign-on provider and the users' choice, this can be various data, usually the e-mail address and the username. The password entered during the single sign-on procedure with the single sign-on provider is neither visible to us nor stored by us.

Users are requested to note that their data stored with us may be automatically reconciled with their user account with the single sign-on provider, but this is not always possible or actually happens. For example, if users' e-mail addresses change, they must change them manually in their user account with us.

We may use single sign-on login, if agreed with the users, within the framework of or before the performance of the contract, if users have been asked for it, process it within the framework of consent, and otherwise use it on the basis of our legitimate interests and the interests of users in an effective and secure login system.

If users decide not to use the link to their user account with the single sign-on provider for the single sign-on procedure, they must cancel this connection within their user account with the single sign-on provider. If users want to delete their data with us, they must cancel their registration with us.

Types of data processed: Inventory data (e.g., names, addresses); Contact data (e.g., e-mail, phone numbers); Usage data (e.g., visited websites, interest in content, access times); Meta, communication, and procedural data (e.g., IP addresses, time stamps, identification numbers, consent status).
Affected persons: Users (e.g., website visitors, users of online services).
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations; Security measures.
Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Contact and inquiry management

When contacting us (e.g., by mail, contact form, e-mail, telephone or via social media) as well as within the framework of existing user and business relationships, the data of the inquiring persons will be processed to the extent necessary to answer the contact inquiries and any requested measures.

Types of data processed: Contact data (e.g., e-mail, phone numbers); Content data (e.g., entries in online forms); Usage data (e.g., visited websites, interest in content, access times); Meta, communication, and procedural data (e.g., IP addresses, time stamps, identification numbers, consent status).
Affected persons:
Purposes of processing: Contact inquiries and communication; Management and response to inquiries; Feedback (e.g., collecting feedback via online form). Provision of our online offering and user-friendliness.
Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR). Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR).

Further information on processing operations, procedures and services:

Contact form: If users contact us via our contact form, e-mail, or other communication channels, we process the data communicated to us in this context to process the stated concern; Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).
Seva form:
When using the Seva contact form, we collect your personal data (name, e-mail address, nationality, spiritual name, phone number, talents message text) only to the extent you have provided it. The purpose of data processing is to establish contact. If the purpose of contacting us is to carry out pre-contractual measures (e.g., advice on purchase interest, offer creation) or an already concluded contract between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR. If contact is made for other reasons, the processing of this data is carried out on the basis of Art. 6 para. 1 lit. f GDPR on the basis of our overriding legitimate interest in responding to your inquiry. In this case, you have the right to object to the processing of your personal data on the basis of Article 6 paragraph 1 letter f GDPR at any time for reasons arising from your particular situation. The processing of this data is based on the legal basis of Art. 6 para. 1 lit. b GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. Your e-mail address will only be used to process your inquiry. Your data will then be deleted after 6 months at the latest, unless you have consented to further processing and use.

Communication via Messenger

We use messengers for communication and therefore ask you to observe the following information on the functionality of the messengers, encryption, the use of communication metadata and your objection options.

You can also contact us via alternative channels, e.g., by phone or e-mail. Please use the contact options communicated to you or the contact options provided within our online offering.

In the case of end-to-end encryption of content (i.e., the content of your message and attachments), we point out that the communication content (i.e., the content of the message and attached images) is encrypted end-to-end. This means that the content of the messages is not visible, not even to the messenger providers themselves. You should always use a current version of the messenger with encryption enabled to ensure the encryption of message content.

However, we also inform our communication partners that, while the messenger providers cannot view the content, they can find out that and when communication partners communicate with us, and technical information about the device used by the communication partners and, depending on the settings of their device, location information (so-called metadata) is processed.

Information on legal bases: If we ask communication partners for permission before communicating with them via messenger, the legal basis for our processing of their data is their consent. Otherwise, if we do not ask for consent and they, for example, contact us on their own initiative, we use messengers in relation to our contractual partners and within the scope of contract initiation as a contractual measure, and in the case of other interested parties and communication partners on the basis of our legitimate interests in fast and efficient communication and meeting the needs of our communication partners for communication via messenger. Furthermore, we would like to point out that we do not transmit the contact data communicated to us to the messengers for the first time without your consent.

Revocation, objection and deletion: You can revoke a given consent at any time and object to communication with us via messenger at any time. In the case of communication via messenger, we delete the messages according to our general deletion policies (i.e., e.g., as described above, after the end of contractual relationships, in the context of archiving requirements, etc.) and otherwise, as soon as we can assume that any information from the communication partners has been answered, if no reference to a previous conversation is to be expected and there are no legal retention obligations preventing deletion.

Reservation of reference to other communication channels: Finally, we would like to point out that for reasons of your security, we reserve the right not to answer inquiries via messenger. This is the case, for example, if contract internals require special confidentiality or an answer via messenger does not meet the formal requirements. In such cases, we will refer you to more adequate communication channels.

Types of data processed: Contact data (e.g., e-mail, telephone numbers); usage data (e.g., visited websites, interest in content, access times); meta, communication and process data (e.g., IP addresses, time specifications, identification numbers, consent status); content data (e.g., entries in online forms).
Affected persons:
Purposes of processing: Contact inquiries and communication; direct marketing (e.g., by e-mail or post).
Legal bases: Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR). Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Further information on processing processes, procedures and services:

Telegram: Messenger with end-to-end encryption; Service provider: Representative in the European Union: European Data Protection Office (EDPO), Avenue Huart Hamoir 71, 1030 Brussels, Belgium; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: . Privacy policy: .
Threema: Threema Messenger with end-to-end encryption; Service provider: Threema GmbH, Churerstrasse 82, 8808 Pfäffikon SZ, Switzerland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: . Privacy policy: .

Video conferences, online meetings, webinars and screen sharing

We use platforms and applications from other providers (hereinafter referred to as "conference platforms") for the purpose of conducting video and audio conferences, webinars and other types of video and audio meetings (hereinafter collectively referred to as "conference"). When selecting conference platforms and their services, we comply with legal requirements.

Data processed by conference platforms: As part of participating in a conference, the conference platforms process the personal data of participants listed below. The scope of processing depends on the one hand on what data is required within the scope of a specific conference (e.g. provision of access data or real names) and what optional information is provided by the participants. In addition to processing for the purpose of conducting the conference, participants' data may also be processed by the conference platforms for security purposes or service optimization. The data processed includes personal data (first name, last name), contact information (e-mail address, telephone number), access data (access codes or passwords), profile pictures, information on professional status/function, the IP address of the Internet access, information on the participants' end devices, their operating system, the browser and its technical and linguistic settings, information on the content communication processes, i.e. entries in chats as well as audio and video data, and the use of other available functions (e.g. surveys). The content of communications is encrypted to the extent technically provided by the conference providers. If participants are registered as users with the conference platforms, further data may be processed in accordance with the agreement with the respective conference provider.

Logging and recordings: If text entries, participation results (e.g. from surveys) as well as video or audio recordings are logged, this will be transparently communicated to the participants in advance and they will be asked for their consent if necessary.

Data protection measures for participants: Please refer to the privacy policies of the conference platforms for details on the processing of your data by them and select the optimal security and privacy settings for you within the settings of the conference platforms. Please also ensure data and personal privacy in the background of your recording during a video conference (e.g. by informing flatmates, locking doors and, if technically possible, using the function to obscure the background). Links to conference rooms and access data must not be passed on to unauthorized third parties.

Information on legal bases: If, in addition to the conference platforms, we also process user data and users are asked for their consent to the use of the conference platforms or certain functions (e.g. consent to a recording of conferences), the legal basis for processing is this consent. Furthermore, our processing may be necessary to fulfil our contractual obligations (e.g. in participant lists, in the case of processing discussion results, etc.). Otherwise, user data is processed on the basis of our legitimate interests in efficient and secure communication with our communication partners.

Types of data processed: Inventory data (e.g., names, addresses); contact data (e.g., e-mail, telephone numbers); content data (e.g., entries in online forms); usage data (e.g., visited websites, interest in content, access times); meta, communication and process data (e.g., IP addresses, time specifications, identification numbers, consent status).
Affected persons: Communication partners; users (e.g., website visitors, users of online services). Persons depicted.
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations; contact inquiries and communication. Office and organizational procedures.
Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Further information on processing processes, procedures and services:

Microsoft Teams: Conference and communication software; Service provider: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: ; Privacy policy: , Security information: . Basis for third-country transfer: EU-US Data Privacy Framework (DPF), Standard Contractual Clauses ().
Zoom: Conference and communication software; Service provider: Zoom Video Communications, Inc., 55 Almaden Blvd., Suite 600, San Jose, CA 95113, USA; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: ; Privacy policy: ; Data Processing Agreement: (referred to as Global DPA). Basis for third-country transfer: EU-US Data Privacy Framework (DPF), Standard Contractual Clauses ( (referred to as Global DPA)).

Cloud Services

We use software services accessible via the Internet and running on the servers of their providers (so-called "cloud services", also referred to as "Software as a Service") for the storage and management of content (e.g. document storage and management, exchange of documents, content and information with specific recipients or publication of content and information).

In this context, personal data may be processed and stored on the providers' servers, insofar as it forms part of communication processes with us or is otherwise processed by us as explained in this privacy policy. This data may include, in particular, master data and contact data of users, data on transactions, contracts, other processes and their content. The providers of cloud services also process usage data and metadata, which they use for security purposes and to optimize their services.

If we provide forms or other documents and content for other users or publicly accessible websites using cloud services, the providers may store cookies on the users' devices for web analysis purposes or to remember user settings (e.g. in the case of media control).

Types of data processed: Inventory data (e.g., names, addresses); contact data (e.g., e-mail, telephone numbers); content data (e.g., entries in online forms); usage data (e.g., visited websites, interest in content, access times); meta, communication and process data (e.g., IP addresses, time specifications, identification numbers, consent status).
Affected persons: Customers; employees (e.g., employees, applicants, former employees); interested parties.
Purposes of processing: Office and organizational procedures. Information technology infrastructure (operation and provision of information systems and technical equipment (computers, servers, etc.)).
Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Further information on processing processes, procedures and services:

Microsoft Cloud Services: Cloud storage, cloud infrastructure services and cloud-based application software; Service provider: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: ; Privacy policy: , Security information: ; Data Processing Agreement: . Basis for third-country transfer: EU-US Data Privacy Framework (DPF), Standard Contractual Clauses ().

Processor for livestreaming and video recording services:

Bhakti Event GmbH, Am Geisberg 1-8, 65321 Heidenrod Germany, Tel. 06124/609-1125

E-mail dataprotection@bhaktimarga.org, Commercial Register No.: 23765, / E-mail: info@bhaktimarga.org. Further information can be found in the privacy policy https://bhaktimarga.org/privacy. https://www.bhaktimarga.org/impressum/impressum-de

You can contact the data protection officer at: Attorney Anna Aman, E-mail info@kanzlei-anna-aman.de. We have concluded a data processing agreement with Bhakti Event GmbH that complies with the requirements of Art. 28 GDPR.

Participation in an event

What data do we process if you consent to participate in an event?

What data do we process if you give your consent to participate in an event?

If you give us your consent via our website, we process, among other things, your first and last name, your e-mail address, pictures, videos and testimonials, the language in which you interpret, your spiritual name (optional) and information about the event for which you have registered. We also process video recordings of you while you are participating in the event to share the collective experience with the entire participating (online and offline) community during a livestream and thereafter. In addition, we may use your photos and videos taken during the event for commercial purposes. This means that your photos and videos may be used on our websites, in (print) publications and on our Facebook, Flickr and Instagram pages, as well as on our YouTube channel.

For what purposes and on what legal basis do we process this data?

The processing of photos and/or videos, their collection, storage and disclosure to third parties is based on the express consent of the authorized person(s) or the data subject(s), i.e. in accordance with Art. 6 para. 1 lit. a GDPR, Art. 9 para. 2 lit. a GDPR. The processing takes place on the legal basis of Art. 6 (1) lit. a GDPR (your consent, which you have given. Consent is always given voluntarily. Refusal or revocation of your consent has no negative consequences for you. If you have concluded a contract with Bhakti Event GmbH with you as a participant regarding the creation of event documents, then the contract is the legal basis Art. 6 (1) b GDPR.

Categories of possible recipients of personal data:

The photos and/or videos may be shared with Facebook, Instagram, YouTube. For public relations purposes and for commercial use and distribution, they may be published on the bhaktimarga.org homepage and used for the Facebook fan page, Twitter page, YouTube channel of Bhakti Event GmbH.

The content will also be available as a livestream on YouTube. YouTube is an American company and as with all American companies that evaluate user behavior, there is a risk that we do not know exactly how your data is evaluated and we cannot influence this. The content is also broadcast as a livestream on YouTube. Facebook Inc. based at 1601 Willow Road Menlo Park, CA 94025, USA. If a person lives outside the United States or Canada, the controller is Facebook Ireland Ltd. based at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. To learn more about Facebook's data collection and use, please read their privacy policy .

Together with Facebook Ireland, Bhakti Event GmbH is a joint controller within the meaning of Art. 26 GDPR for the processing of so-called Page Insights in connection with the operation of its Facebook fan page. Facebook Ireland uses these Page Insights to analyze activities on our Facebook page and provides us with this information in a non-personal form. For this purpose, we have concluded an agreement with Facebook Ireland on joint data protection responsibility, which you can view via the following link. In this agreement, Facebook Ireland undertakes, among other things, to assume primary responsibility under the GDPR for the processing of Page Insights and to fulfil all obligations under the GDPR with regard to the processing of Page Insights.

X: Social network; Service provider: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR). Privacy policy: , (Settings: ).
Instagram, operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. Further information about Facebook Ireland's data collection and use regarding Instagram can be found in the company's privacy policy: .
Flickr, operated by Flickr, Inc., Flickr c/o Yahoo! , 701 First Avenue, Sunnyvale, CA 94089, USA. Flickr, operated by Flickr, Inc., Flickr c/o Yahoo! Inc., 701 First Avenue, Sunnyvale, CA 94089, USA. For more information, please see Flickr's privacy policy. Basis for transfer to third countries: Standard contractual clauses. Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: , Privacy Policy: https://www.flickr.com/help/privacy
YouTube: Social network and video platform; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Privacy Policy: ; Basis for third country transfer: EU-US Data Privacy Framework (DPF). Opt-out option: .

Duration of storage of personal data:

Unless a more specific storage period is specified in this privacy policy, your personal data will remain with us until the purpose of data processing ceases to apply. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the data will be deleted as soon as these reasons cease to apply.

Right of withdrawal in the event of consent:

Consent to the processing of photos and/or videos can be revoked at any time with effect for the future. The data subject can exercise their right of withdrawal vis-à-vis the association BMÖ Bhakti Marga Österreich, austria@bhaktimarga.at, .

The lawfulness of the data processing carried out based on the consent until withdrawal is not affected by this. If a contract for the creation of event documentation is concluded with you as a participant, a contract is the legal basis for the processing of your data according to Art. 6 I b GDPR.

Promotional communication via email, post, fax or telephone

We process personal data for the purposes of promotional communication, which may take place via various channels, such as email, telephone, post or fax, in accordance with legal requirements.

Recipients have the right to revoke their consent at any time or to object to promotional communication at any time.

After revocation or objection, we will store the data required to prove the previous authorization for contact or sending for up to three years after the end of the year of revocation or objection based on our legitimate interests. The processing of this data is limited to the purpose of a possible defense against claims. Based on the legitimate interest to permanently comply with the users' revocation or objection, we also store the data necessary to prevent renewed contact (e.g., depending on the communication channel, the email address, telephone number, name).

Types of data processed: Inventory data (e.g. names, addresses); Contact data (e.g. email, telephone numbers).
Data subjects:
Purposes of processing: Direct marketing (e.g. by email or post).
Legal bases: Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR). Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Surveys and polls

We conduct surveys and polls to collect information for the communicated survey or poll purpose. The surveys and polls we conduct (hereinafter "surveys") are evaluated anonymously. Personal data is only processed to the extent necessary for the provision and technical implementation of the surveys (e.g. processing of the IP address to display the survey in the user's browser or to enable a resumption of the survey using a cookie).

Types of data processed: Contact data (e.g. email, telephone numbers); Content data (e.g. entries in online forms); Usage data (e.g. visited websites, interest in content, access times); Meta, communication and procedural data (e.g. IP addresses, time stamps, identification numbers, consent status).
Data subjects: Participants.
Purposes of processing: Feedback (e.g. collecting feedback via online form).
Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Presences on social networks (Social Media)

We maintain online presences within social networks and process user data within this framework to communicate with users active there or to offer information about us.

We point out that user data may be processed outside the European Union. This may result in risks for users, for example, because the enforcement of user rights could be made more difficult.

Furthermore, user data within social networks is usually processed for market research and advertising purposes. For example, user profiles can be created based on user behavior and resulting interests. These user profiles can in turn be used to place advertisements within and outside the networks that presumably correspond to the users' interests. For these purposes, cookies are usually stored on the users' computers, in which the users' usage behavior and interests are stored. Furthermore, data independent of the devices used by the users can also be stored in the usage profiles (especially if the users are members of the respective platforms and are logged in there).

For a detailed description of the respective processing forms and the objection options (opt-out), we refer to the privacy policies and information of the operators of the respective networks.

Even in the case of requests for information and the assertion of data subject rights, we point out that these can be asserted most effectively with the providers. Only the providers have access to the users' data and can directly take appropriate measures and provide information. Should you still need help, you can contact us.

Types of data processed: Contact data (e.g. email, telephone numbers); Content data (e.g. entries in online forms); Usage data (e.g. visited websites, interest in content, access times); Meta, communication and procedural data (e.g. IP addresses, time stamps, identification numbers, consent status); Inventory data (e.g. names, addresses).
Data subjects: Users (e.g. website visitors, users of online services).
Purposes of processing: Contact requests and communication; Feedback (e.g. collecting feedback via online form); Marketing. Provision of our online offer and user-friendliness.
Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Further information on processing processes, procedures and services:

Instagram: Social network; Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: . Privacy Policy: .

Facebook Pages: Profiles within the Facebook social network – Together with Meta Platforms Ireland Limited, we are responsible for the collection (but not further processing) of data from visitors to our Facebook page (so-called "Fanpage"). This data includes information about the types of content users view or interact with, or actions they take (see "Things You and Others Do and Provide" in the Facebook Data Policy: ), as well as information about the devices used by users (e.g. IP addresses, operating system, browser type, language settings, cookie data; see "Device Information" in the Facebook Data Policy: ). As explained in the Facebook Data Policy under "How do we use this information?", Facebook also collects and uses information to provide analytics services, so-called "Page Insights", to page operators, so that they can gain insights into how people interact with their pages and with the content associated with them. We have concluded a special agreement with Facebook ("Page Insights Information", ) which, in particular, regulates what security measures Facebook must observe and in which Facebook has agreed to fulfill the rights of data subjects (i.e. users can, for example, send information or deletion requests directly to Facebook). The rights of users (in particular to information, deletion, objection and complaint to the competent supervisory authority) are not restricted by the agreements with Facebook. Further information can be found in the "Page Insights Information" (); Service provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: ; Privacy Policy: ; Basis for third country transfer: EU-US Data Privacy Framework (DPF), Standard Contractual Clauses (). Further information: Joint Controllership Agreement: . Joint controllership is limited to the collection and transmission of data to Meta Platforms Ireland Limited, a company based in the EU. The further processing of data is the sole responsibility of Meta Platforms Ireland Limited, which particularly concerns the transfer of data to the parent company Meta Platforms, Inc. in the USA (based on the standard contractual clauses concluded between Meta Platforms Ireland Limited and Meta Platforms, Inc.).
Telegram Channels: We use the Telegram platform to send messages to subscribers of our Telegram channel; Service provider: Representative in the European Union: European Data Protection Office (EDPO), Avenue Huart Hamoir 71, 1030 Brussels, Belgium; Website: ; Privacy Policy: ; Further information: We process the personal data of subscribers only to the extent that we can view and delete subscribers as recipients of the channel. Furthermore, i.e. in particular for sending messages, evaluating and providing anonymous sending statistics for channel operators and managing subscribers, Telegram is responsible under data protection law.
X: Social network; Service provider: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR). Privacy Policy: , (Settings: ).
YouTube: Social network and video platform; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Privacy Policy: ; Basis for third country transfer: EU-US Data Privacy Framework (DPF). Opt-out option: .

Plugins and embedded functions and content

We integrate functional and content elements into our online offering that are obtained from the servers of their respective providers (hereinafter referred to as "third-party providers"). This can include, for example, graphics, videos or city maps (hereinafter uniformly referred to as "content").

The integration always requires that the third-party providers of this content process the users' IP address, as they would not be able to send the content to their browser without the IP address. The IP address is therefore necessary for the display of this content or functions. We endeavor to use only such content whose respective providers use the IP address solely for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. Through the "pixel tags", information such as visitor traffic on the pages of this website can be evaluated. The pseudonymous information can also be stored in cookies on the users' device and, among other things, contain technical information about the browser and operating system, referring websites, visiting time and other information about the use of our online offering, and can also be combined with such information from other sources.

Types of data processed: Usage data (e.g. visited websites, interest in content, access times); Meta, communication and procedural data (e.g. IP addresses, time stamps, identification numbers, consent status); Inventory data (e.g. names, addresses); Contact data (e.g. email, telephone numbers); Content data (e.g. entries in online forms). Location data (information about the geographical position of a device or a person).
Data subjects: Users (e.g. website visitors, users of online services).
Purposes of processing: Provision of our online offer and user-friendliness; Marketing. Profiles with user-related information (creation of user profiles).
Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Further information on processing processes, procedures and services:

Google Maps: We integrate the maps of the "Google Maps" service of the provider Google. The processed data may include, in particular, IP addresses and location data of the users; Service provider: Google Cloud EMEA Limited, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: ; Privacy Policy: . Basis for third country transfer: EU-US Data Privacy Framework (DPF).
Google reCAPTCHA : On our website, we use the reCAPTCHA service offered by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google"). The purpose of the query is to distinguish whether the input is made by a person or by automated, mechanical processing. For this purpose, your input is transmitted to Google and further processed there. In addition, the IP address and, if applicable, other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google in the European Union and, if applicable, also in the USA. For the USA, there is an adequacy decision by the EU Commission: the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and is therefore obliged to comply with European data protection principles. The use of cookies or similar technologies is subject to your consent in accordance with Art. 6(1)(a) GDPR. The processing of your personal data takes place with your consent in accordance with Art. 6(1)(a) GDPR. You can withdraw your consent at any time, without affecting the lawfulness of the processing carried out based on the consent until withdrawal.
Further information about Google reCAPTCHA and its privacy policy can be found at: https:// www.google.com/recaptcha/intro/android.html and https:// www.google.com/privacy.
X-Plugins and Content: Plugins and buttons of the "X" platform – This may include, for example, content such as images, videos or texts and buttons with which users can share content from this online offering within X; Service provider: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: ; Privacy Policy: , (Settings: ); Data Processing Agreement: . Basis for third country transfer: Standard Contractual Clauses ().
YouTube videos: Video content; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: ; Privacy policy: ; Basis for third-country transfer: EU-US Data Privacy Framework (DPF). Opt-out option: Opt-out plugin: , Settings for display of advertisements: .
Flickr, operated by Flickr, Inc., Flickr c/o Yahoo! , 701 First Avenue, Sunnyvale, CA 94089, USA. Further information can be found in Flickr's privacy policy. Basis for transfer to third countries: Standard contractual clauses. Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: , Privacy policy: https://www.flickr.com/help/privacy
Shariff Wrapper: On our website, we offer you the option to use so-called "Social Media Buttons". To protect your data, we use a solution called "Shariff". The share buttons are implemented as static images that contain a link to the corresponding social network page. When you click on such a button, you will be redirected to the corresponding social network page, just as normal links would do. Only at this moment does the social network provider receive information about you, e.g., your IP address. If you do not click on such a share button, no data will be transmitted. Information about the collection and use of your data by social networks can be found in the respective terms of use of the respective providers. Further information about the plugin and the Shariff solution can be found here: https://wordpress.org/plugins/shariff/

Amendment and update of the Privacy Policy

We ask you to regularly inform yourself about the content of our privacy policy. We will adjust the privacy policy as soon as changes in the data processing we carry out make this necessary. We will inform you as soon as changes require an action on your part (e.g., consent) or other individual notification.

If we provide addresses and contact information of companies and organizations in this privacy policy, please note that the addresses may change over time and we ask you to check the information before contacting them. Last modified on 20.11.2023.

Definitions

This section provides an overview of the terms used in this privacy policy. Insofar as the terms are legally defined, their legal definitions apply. The following explanations are primarily intended to aid understanding.

Conversion Measurement: Conversion measurement (also known as "visit action evaluation") is a method used to determine the effectiveness of marketing measures. For this purpose, a cookie is usually stored on the users' devices within the websites where the marketing measures take place and then recalled again on the target website. For example, we can thus determine whether the advertisements we placed on other websites were successful.
Personal Data: "Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g., cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Profiles with User-Related Information: The processing of "profiles with user-related information", or "profiles" for short, comprises any type of automated processing of personal data consisting of the use of personal data to analyze, evaluate or predict certain personal aspects relating to a natural person (depending on the type of profiling, this may include different information concerning demographics, behavior and interests, such as interaction with websites and their content, etc.) (e.g., interests in certain content or products, click behavior on a website, or location). Cookies and web beacons are often used for profiling purposes.
Reach Measurement: Reach measurement (also known as web analytics) serves to evaluate the visitor flows of an online offering and can include the behavior or interests of visitors in certain information, such as website content. With the help of reach analysis, operators of online offerings can, for example, recognize at what time users visit their websites and what content they are interested in. This allows them to, for example, better adapt the content of the websites to the needs of their visitors. For the purposes of reach analysis, pseudonymous cookies and web beacons are often used to recognize returning visitors and thus obtain more precise analyses of the use of an online offering.
Location Data: Location data is generated when a mobile device (or another device with the technical prerequisites for location determination) connects to a radio cell, WLAN, or similar technical means and functions for location determination. Location data serves to indicate the geographically determinable position of the respective device on Earth. Location data can be used, for example, to display map functions or other location-dependent information.
Controller: "Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
Processing: "Processing" means any operation or set of operations which is performed on personal data, whether or not by automated means. The term is broad and covers virtually any handling of data, be it collecting, evaluating, storing, transmitting, or deleting.

Dein Warenkorb

Privacy Policy

Preamble

Table of Contents

Controller

Overview of Processing Operations

Types of Processed Data

Special Categories of Data

Categories of Data Subjects

Purposes of Processing

Relevant Legal Bases

Security Measures

Transmission of Personal Data

International Data Transfer

Deletion of Data

Rights of Data Subjects

## Use of Cookies

Fulfilling Duties According to Statutes or Rules of Procedure

Business Services

Provision of the Online Offering and Webhosting

Special Notes on Applications (Apps)

Acquisition of applications via app stores

Registration, login and user account

Community Functions

Single Sign-On Login

Contact and inquiry management

Communication via Messenger

Video conferences, online meetings, webinars and screen sharing

Cloud Services

Promotional communication via email, post, fax or telephone

Surveys and polls

Presences on social networks (Social Media)

Plugins and embedded functions and content

Amendment and update of the Privacy Policy

Definitions